Despite safety warnings, the use of mobile phones at fuel depots in the country remains common, raising safety risks to people. Fuel depots, many of which are located near settlements, pose a fire risk. While the likelihood of a phone-related ignition is low, authorities warn that a small spark could trigger a major incident.
This is a common scene at fuel depots across the country. A driver steps out of his car, pulls out his phone, scans the QR code near the pump, and completes the payment.
Just above the dispenser, a warning sign reads: ‘No Mobile Phones’.
Some motorists make calls while refuelling while others make payments with their phones still charging.
Although there is no incident of mobile phones causing fire in Bhutan so far, the risk is never zero.
The Department of Trade says using phones particularly during calls or while charging can generate a spark. In presence of fuel vapour, a spark could cause a fire or explosion.
As per the “Guidelines on the Storage, Handling, and Dispensing at Petroleum Retail Outlets, 2024”, all potential ignition sources must be turned off, including pilot lights, electrical devices, appliances, gadgets, and even vehicle engines.
The guideline specifically prohibits the use of mobile phones while refueling or near fuel dispenser.
While some drivers are unaware of the rule, others say mobile banking has made phone use hard to avoid.
Some employees at the depots said they try to caution customers to avoid making phone calls but some do not comply.
The department, however, says consumers may safely use their phones for payments by making payments inside the vehicle with windows closed. People can also do so from a designated payment zone, which is half a metre away from the fuel dispenser
The Ministry of Industry, Commerce and Employment along with regional offices, oil distributors, and regulators, are increasing efforts to raise awareness and enforce rules at fuel stations.
With rising number of vehicles, growing fuel demand, and more digital transaction, taking precautionary measures at fuel stations to ensure public safety has become important.
Kelzang Chhophyel
Edited by Sangay Chezom
