Post lockdown, people, especially in the colder regions of the country, were in for a surprise, an electric shock so to say. Their monthly electricity bill shot through the roof. The situation left many consumers annoyed as much as confused.
For the past few days, the Bhutan Power Corporation’s (BPC) billing counter in Thimphu has been overwhelmed with disgruntled consumers.
“I was here on duty since yesterday and I have seen more than a hundred people coming here, mostly to put their complaints regarding the electricity bill,” said Kelzang Dorji, Desuup on duty at the BPC office.
People came with just one thing in mind – seeking a justification for an unreasonable monthly electricity bill during the second lockdown.
“Till now even during the winter season, we haven’t paid more than 1,200 to 1,300. But today, when we are facing so many issues due to COVID-19, I have to pay Nu 2,740. I don’t understand why and how,” said Lapthang, another client.
“Before we used to pay only around Nu 3000 that was divided among six of us, so we only pay around Nu 500 to Nu 600 monthly. But today, even after we divide the amount, we have to pay Nu 5,000 each,” said Krishna Maya Gurung.
“Last time before the lockdown my electricity bill was just Nu 20. But during the 42 days lockdown, my bill is in thousands,” added Sonam Dorji.
Many also took to social media to pour out their frustrations. Some consumers believe a flaw in the billing system of the BPC led to higher tariff this time. There are others who feel that in a country where one of the major sources of national income is hydropower, paying through the nose for using electricity is ironic.
But amid these varying opinions, everyone is equally hopeful of the BPC’s consideration while clearing the bill. They are ready to pay what is due.
Yeshi Dorji
The Director of Distribution Services of the BPC was on BBS to clarify the issue yesterday.
