Sunday, October 5, 2025
  • GMC
  • Webmail
  • Contact Us
  • About BBS
  • Privacy & Policy
ENG
DZO
BBSCL Logo
  • Home
  • Business
  • Politics
  • Sports
  • Education
  • Announcement
  • More
    • Audience Survey Report
    • Programme
    • Radio Dzo-Channel Schedule
    • Radio Mix-Channel Schedule
Radio Live
No Result
View All Result
BBSCL logo
  • Home
  • Business
  • Politics
  • Sports
  • Education
  • Announcement
  • More
    • Audience Survey Report
    • Programme
    • Radio Dzo-Channel Schedule
    • Radio Mix-Channel Schedule
No Result
View All Result
BBSCL logo

From refunds to fines, Competition and Consumer Affairs Authority takes action on complaints

July 11, 2025
in Business, Other Stories
Reading Time: 1 min read
0
0
SHARES
385
VIEWS
Share on FacebookShare on Twitter

To protect consumer rights and promote fair trade, the Competition and Consumer Affairs Authority addressed nearly 160 complaints during the 2024-2025 fiscal year. According to a latest report, complaints included issues related to defective products, non-delivery of goods, and unfair business practices, amongst others. The highest number of complaints was received from Thimphu Thromde.

In response to complaints about contaminated and defective products, the authority addressed 26 complaints involving problems with vehicles, electronic goods like television, fuel quality and fast-moving consumer goods such as bread, rice and beverages.

Non-delivery of goods and services was another issue. The authority resolved 23 such complaints involving undelivered items including garments, vehicle spare parts, kitchenware, construction materials, and school supplies.

The authority’s interventions resulted in refunds worth over Nu 500,000 to 29 consumers.

Beyond financial refunds, several cases involving defective products were addressed through repair and replacement.

Meanwhile, a business entity was fined over Nu 300,000 for misleading the consumers. Violation included false advertisement, sale of fake or substandard products and hidden terms and conditions.

The authority reported receiving both individual and general complaints.

Furthermore, the authority has closed ten illegal pyramid and ponzi scheme operations.

Through market surveillance, the authority along with other stakeholders, examined more than 3,200 business firms.

Kelzang Chhophyel

Edited by Tshering Zam 

Previous Post

Bhutan Olympic Committee launches Junior Giants to groom tall youth for sports excellence

Next Post

Bhutan opens new regional hub for vaccine research and public health

Next Post
Bhutan opens new regional hub for vaccine research and public health

Bhutan opens new regional hub for vaccine research and public health

Bhutan NDI launches new features to boost digital security and trust

Bhutan NDI launches new features to boost digital security and trust

Bhutan and Switzerland mark 40 years of diplomatic ties

Bhutan and Switzerland mark 40 years of diplomatic ties

RECOMMENDED NEWS

Tackling domestic violence

Tackling domestic violence

2 years ago
67

Five detained in connection with tobacco smuggling, Phuentshogling

5 years ago
2

Police have no leads on last year’s rape and murder case of a minor in Paro and the death of a minor in Thimphu

5 years ago
20

Right time to start involving private sector in Hydropower Development: BCCI

12 years ago
2

BROWSE BY CATEGORIES

  • Accidents (15)
  • Agriculture (510)
  • Announcement (193)
  • Audience Survey Report (1)
  • Business (785)
  • Crime/Legal (386)
  • Culture (60)
  • Development (59)
  • Disaster (59)
  • Economy (311)
  • Education (452)
  • Entertainment (21)
  • Environment (82)
  • Feature (66)
  • Featured (11)
  • Festival (88)
  • GMC (27)
  • Headlines (6)
  • Health (674)
  • HYDROPOWER (3)
  • Legal (64)
  • Literature (10)
  • Livestock (84)
  • Media (28)
  • Other Stories (6,023)
  • Politics (423)
  • RCSC (3)
  • Recent stories (6)
  • Religion (48)
  • Sci/Tech (727)
  • Social (651)
  • Sports (492)
  • Technology (204)
  • Tourism (31)
  • Uncategorized (13,881)
  • Video (142)
  • Video Story (258)
  • Wildlife (43)

BROWSE BY TOPICS

Tender Announcement Vacancy Announcement

POPULAR NEWS

  • BPC’s investigation rules out transformer short circuit as Damchhu forest fire cause

    Viral video of Bhutanese man assaulted by locals and police in Jaigaon sparks safety concerns

    0 shares
    Share 0 Tweet 0
  • Gelephu Mindfulness City opens recruitment drive for Bhutanese professionals

    0 shares
    Share 0 Tweet 0
  • Authorities link 23 TikTok accounts to online shopping-based gambling, freeze 26 other bank accounts

    0 shares
    Share 0 Tweet 0
  • Trongsa Viewpoint Resort up for auction once again

    0 shares
    Share 0 Tweet 0
  • A centenarian’s recipe to longevity

    0 shares
    Share 0 Tweet 0
BBSCL

Bhutan Broadcasting Service (BBS) is Bhutan’s primary national broadcaster, delivering diverse news and entertainment in multiple languages, fostering cultural understanding and public knowledge.

Follow us on social media:

Recent News

  • Children who attended ECCD perform better in school – National Education Assessment 2024
  • Affordable housing project on track to benefit over 800 families
  • Tsirang’s idle CSI park to be transformed into livestock hub
  • High-value crops bring new opportunities to remote Chhiphung, Pema Gatshel
  • Over 5000 volunteers register for third round of works at GMC

News Category

  • Accidents
  • Agriculture
  • Announcement
  • Audience Survey Report
  • Business
  • Crime/Legal
  • Culture
  • Development
  • Disaster
  • Economy
  • Education
  • Entertainment
  • Environment
  • Feature
  • Featured
  • Festival
  • GMC
  • Headlines
  • Health
  • HYDROPOWER
  • Legal
  • Literature
  • Livestock
  • Media
  • Other Stories
  • Politics
  • RCSC
  • Recent stories
  • Religion
  • Sci/Tech
  • Social
  • Sports
  • Technology
  • Tourism
  • Uncategorized
  • Video
  • Video Story
  • Wildlife
  • GMC
  • Webmail
  • Contact Us
  • About BBS
  • Privacy & Policy

© 2024 BBSCL. All rights reserved.

Welcome Back!

Login to your account below

Forgotten Password? Sign Up

Create New Account!

Fill the forms below to register

All fields are required. Log In

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Add New Playlist

No Result
View All Result
  • Home
  • Business
  • Politics
  • Sports
  • Education
  • Announcement
  • More
    • Audience Survey Report
    • Programme
    • Radio Dzo-Channel Schedule
    • Radio Mix-Channel Schedule

© 2024 BBSCL. All rights reserved.