Saturday, August 2, 2025
  • Webmail
  • Contact Us
  • About BBS
  • Privacy & Policy
ENG
DZO
BBSCL Logo
  • Home
  • Business
  • Politics
  • Sports
  • Education
  • Announcement
  • More
    • Audience Survey Report
    • Programme
    • Radio Dzo-Channel Schedule
    • Radio Mix-Channel Schedule
Radio Live
No Result
View All Result
BBSCL logo
  • Home
  • Business
  • Politics
  • Sports
  • Education
  • Announcement
  • More
    • Audience Survey Report
    • Programme
    • Radio Dzo-Channel Schedule
    • Radio Mix-Channel Schedule
No Result
View All Result
BBSCL logo

From refunds to fines, Competition and Consumer Affairs Authority takes action on complaints

July 11, 2025
in Business, Other Stories
Reading Time: 1 min read
0
0
SHARES
375
VIEWS
Share on FacebookShare on Twitter

To protect consumer rights and promote fair trade, the Competition and Consumer Affairs Authority addressed nearly 160 complaints during the 2024-2025 fiscal year. According to a latest report, complaints included issues related to defective products, non-delivery of goods, and unfair business practices, amongst others. The highest number of complaints was received from Thimphu Thromde.

In response to complaints about contaminated and defective products, the authority addressed 26 complaints involving problems with vehicles, electronic goods like television, fuel quality and fast-moving consumer goods such as bread, rice and beverages.

Non-delivery of goods and services was another issue. The authority resolved 23 such complaints involving undelivered items including garments, vehicle spare parts, kitchenware, construction materials, and school supplies.

The authority’s interventions resulted in refunds worth over Nu 500,000 to 29 consumers.

Beyond financial refunds, several cases involving defective products were addressed through repair and replacement.

Meanwhile, a business entity was fined over Nu 300,000 for misleading the consumers. Violation included false advertisement, sale of fake or substandard products and hidden terms and conditions.

The authority reported receiving both individual and general complaints.

Furthermore, the authority has closed ten illegal pyramid and ponzi scheme operations.

Through market surveillance, the authority along with other stakeholders, examined more than 3,200 business firms.

Kelzang Chhophyel

Edited by Tshering Zam 

Previous Post

Bhutan Olympic Committee launches Junior Giants to groom tall youth for sports excellence

Next Post

Bhutan opens new regional hub for vaccine research and public health

Next Post
Bhutan opens new regional hub for vaccine research and public health

Bhutan opens new regional hub for vaccine research and public health

Bhutan NDI launches new features to boost digital security and trust

Bhutan NDI launches new features to boost digital security and trust

Bhutan and Switzerland mark 40 years of diplomatic ties

Bhutan and Switzerland mark 40 years of diplomatic ties

RECOMMENDED NEWS

JDWNRH Heart Centre cuts overseas referrals, saves Nu 50 M

JDWNRH Heart Centre cuts overseas referrals, saves Nu 50 M

6 months ago
1k
Parties pledge to make teaching an attractive profession

Parties pledge to make teaching an attractive profession

7 years ago
0
Draagteng Gewog to have one stop office very soon

Draagteng Gewog to have one stop office very soon

5 years ago
3
Nagrakata under Jalpaiguri district detects 10 COVID-19 cases

Nagrakata under Jalpaiguri district detects 10 COVID-19 cases

5 years ago
2

BROWSE BY CATEGORIES

  • Accidents (15)
  • Agriculture (471)
  • Announcement (185)
  • Audience Survey Report (1)
  • Business (771)
  • Crime/Legal (376)
  • Culture (50)
  • Development (59)
  • Disaster (57)
  • Economy (299)
  • Education (434)
  • Entertainment (17)
  • Environment (74)
  • Feature (66)
  • Featured (9)
  • Festival (82)
  • GMC (15)
  • Headlines (5)
  • Health (646)
  • HYDROPOWER (1)
  • Legal (55)
  • Literature (9)
  • Livestock (77)
  • Media (26)
  • Other Stories (5,835)
  • Politics (421)
  • RCSC (1)
  • Recent stories (6)
  • Religion (46)
  • Sci/Tech (722)
  • Social (588)
  • Sports (470)
  • Technology (196)
  • Tourism (23)
  • Uncategorized (13,872)
  • Video (142)
  • Video Story (258)
  • Wildlife (42)

BROWSE BY TOPICS

Tender Announcement Vacancy Announcement

POPULAR NEWS

  • BPC’s investigation rules out transformer short circuit as Damchhu forest fire cause

    Viral video of Bhutanese man assaulted by locals and police in Jaigaon sparks safety concerns

    0 shares
    Share 0 Tweet 0
  • Gelephu Mindfulness City opens recruitment drive for Bhutanese professionals

    0 shares
    Share 0 Tweet 0
  • A centenarian’s recipe to longevity

    0 shares
    Share 0 Tweet 0
  • 40 companies risk closure over failure to submit financial reports

    0 shares
    Share 0 Tweet 0
  • Post-mortem confirms foul play: Progress in investigation of 24-year-old woman’s death

    0 shares
    Share 0 Tweet 0
BBSCL

Bhutan Broadcasting Service (BBS) is Bhutan’s primary national broadcaster, delivering diverse news and entertainment in multiple languages, fostering cultural understanding and public knowledge.

Follow us on social media:

Recent News

  • Bhutan drafts NDC 3.0 with youth at the centre of climate planning
  • Pilot project explores drone use for critical services in remote Bhutan
  • Children at risk from lead contaminated air and water
  • Celebrating Bhutan’s forest guardians on World Ranger Day
  • Six boxers represent Bhutan at 2025 Asian U-19 and U-22 Boxing Championships

News Category

  • Accidents
  • Agriculture
  • Announcement
  • Audience Survey Report
  • Business
  • Crime/Legal
  • Culture
  • Development
  • Disaster
  • Economy
  • Education
  • Entertainment
  • Environment
  • Feature
  • Featured
  • Festival
  • GMC
  • Headlines
  • Health
  • HYDROPOWER
  • Legal
  • Literature
  • Livestock
  • Media
  • Other Stories
  • Politics
  • RCSC
  • Recent stories
  • Religion
  • Sci/Tech
  • Social
  • Sports
  • Technology
  • Tourism
  • Uncategorized
  • Video
  • Video Story
  • Wildlife
  • Webmail
  • Contact Us
  • About BBS
  • Privacy & Policy

© 2024 BBSCL. All rights reserved.

Welcome Back!

Login to your account below

Forgotten Password? Sign Up

Create New Account!

Fill the forms below to register

All fields are required. Log In

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Add New Playlist

No Result
View All Result
  • Home
  • Business
  • Politics
  • Sports
  • Education
  • Announcement
  • More
    • Audience Survey Report
    • Programme
    • Radio Dzo-Channel Schedule
    • Radio Mix-Channel Schedule

© 2024 BBSCL. All rights reserved.