Saturday, September 13, 2025
  • GMC
  • Webmail
  • Contact Us
  • About BBS
  • Privacy & Policy
ENG
DZO
BBSCL Logo
  • Home
  • Business
  • Politics
  • Sports
  • Education
  • Announcement
  • More
    • Audience Survey Report
    • Programme
    • Radio Dzo-Channel Schedule
    • Radio Mix-Channel Schedule
Radio Live
No Result
View All Result
BBSCL logo
  • Home
  • Business
  • Politics
  • Sports
  • Education
  • Announcement
  • More
    • Audience Survey Report
    • Programme
    • Radio Dzo-Channel Schedule
    • Radio Mix-Channel Schedule
No Result
View All Result
BBSCL logo

OCP received 200 consumer complaints with highest from Thimphu Thromde

July 18, 2022
in Business
Reading Time: 1 min read
0
0
SHARES
6
VIEWS
Share on FacebookShare on Twitter

The Office of the Consumer Protection (OCP) received 200 consumer complaints in the 2021-2022 fiscal year. This is a huge decrease from more than 350 complaints received in the previous year. As per the OCP’s annual report, the office also imposed a total fine of more than Nu 200,000 on various business entities. The report was released today.

The OCP inspected nearly 2,000 business entities across the country based on the complaints. The complaints were mainly about defective products with about 40 complaints. It was followed by delays in the delivery of goods and services with over 20 complaints. Eight complaints were about price manipulation and five about illegal business among others.

Business entities that violated the consumer protection rules and engaged in unfair trade practices were either directed to rectify or were fined.

According to the office, the reduction in the number of complaints may be because the entities are getting aware of the consequences of not adhering to rules and regulations.

Consumers in Thimphu Thromde made the highest complaints at about 150. Wangdue Phodrang had seven consumer complaints and Phuentshogling had six.

As per the report, the highest number of complaints received was during the lockdown in January and February. Complaints during the lockdown were mainly of overcharging of essentials like vegetables, and fruits. People also complained about LPG delivery agents selling the LPG beyond the maximum allowable selling price.

Most of the complaints were made online and to the office toll-free telephone number 1214. Fewer people walked in to complain.

According to the report, apart from complaints, regular market surveillance is also carried out to ensure fair trade.

Kinley Dem

Edited by Yeshi Gyaltshen

Previous Post

Dry weather worries rice growers in Trong village

Next Post

16 youth detained for involvement in a mass brawl

Next Post
16 youth detained for involvement in a mass brawl

16 youth detained for involvement in a mass brawl

Organiser strips Pema Khandu Wangchuk of Mister National World 2022 title

Organiser strips Pema Khandu Wangchuk of Mister National World 2022 title

16 youth detained for involvement in a mass brawl

Suspected Facebook scammer cheats a woman and her close contacts of Nu 50,000

Please login to join discussion

RECOMMENDED NEWS

A person returning from the Middle East becomes the sixth COVID-19 case in the country

5 years ago
2

Eight Ambassadors present credentials to His Majesty

6 years ago
10
Music industry calls for stringent implementation of copyright act

Music industry calls for stringent implementation of copyright act

2 years ago
13
Bhutan-Australia education partnership- a two-way exchange

Bhutan-Australia education partnership- a two-way exchange

8 years ago
7

BROWSE BY CATEGORIES

  • Accidents (15)
  • Agriculture (497)
  • Announcement (186)
  • Audience Survey Report (1)
  • Business (778)
  • Crime/Legal (384)
  • Culture (54)
  • Development (59)
  • Disaster (59)
  • Economy (310)
  • Education (446)
  • Entertainment (20)
  • Environment (80)
  • Feature (66)
  • Featured (10)
  • Festival (85)
  • GMC (25)
  • Headlines (35)
  • Health (663)
  • HYDROPOWER (2)
  • Legal (62)
  • Literature (10)
  • Livestock (82)
  • Media (27)
  • Other Stories (5,936)
  • Politics (422)
  • RCSC (3)
  • Recent stories (22)
  • Religion (47)
  • Sci/Tech (727)
  • Social (634)
  • Sports (486)
  • Technology (203)
  • Tourism (26)
  • Uncategorized (13,876)
  • Video (142)
  • Video Story (258)
  • Wildlife (43)

BROWSE BY TOPICS

Tender Announcement Vacancy Announcement

POPULAR NEWS

  • BPC’s investigation rules out transformer short circuit as Damchhu forest fire cause

    Viral video of Bhutanese man assaulted by locals and police in Jaigaon sparks safety concerns

    0 shares
    Share 0 Tweet 0
  • Gelephu Mindfulness City opens recruitment drive for Bhutanese professionals

    0 shares
    Share 0 Tweet 0
  • Authorities link 23 TikTok accounts to online shopping-based gambling, freeze 26 other bank accounts

    0 shares
    Share 0 Tweet 0
  • Trongsa Viewpoint Resort up for auction once again

    0 shares
    Share 0 Tweet 0
  • A centenarian’s recipe to longevity

    0 shares
    Share 0 Tweet 0
BBSCL

Bhutan Broadcasting Service (BBS) is Bhutan’s primary national broadcaster, delivering diverse news and entertainment in multiple languages, fostering cultural understanding and public knowledge.

Follow us on social media:

Recent News

  • Her Majesty Queen Mother Sangay Choden Wangchuck graces launch of multidisciplinary breast clinic
  • Journey of Karma Raygel, rescued elephant calf thrives under care in Jomotshangkha
  • Bypass, dry port, and Land Customs Station ease Phuentshogling’s traffic
  • Private sector calls for revival of Group Guarantee Lending Scheme and Savings Scheme
  • Urban students outperform rural peers in English, maths & science, finds National Education Assessment

News Category

  • Accidents
  • Agriculture
  • Announcement
  • Audience Survey Report
  • Business
  • Crime/Legal
  • Culture
  • Development
  • Disaster
  • Economy
  • Education
  • Entertainment
  • Environment
  • Feature
  • Featured
  • Festival
  • GMC
  • Headlines
  • Health
  • HYDROPOWER
  • Legal
  • Literature
  • Livestock
  • Media
  • Other Stories
  • Politics
  • RCSC
  • Recent stories
  • Religion
  • Sci/Tech
  • Social
  • Sports
  • Technology
  • Tourism
  • Uncategorized
  • Video
  • Video Story
  • Wildlife
  • GMC
  • Webmail
  • Contact Us
  • About BBS
  • Privacy & Policy

© 2024 BBSCL. All rights reserved.

Welcome Back!

Login to your account below

Forgotten Password? Sign Up

Create New Account!

Fill the forms below to register

All fields are required. Log In

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Add New Playlist

No Result
View All Result
  • Home
  • Business
  • Politics
  • Sports
  • Education
  • Announcement
  • More
    • Audience Survey Report
    • Programme
    • Radio Dzo-Channel Schedule
    • Radio Mix-Channel Schedule

© 2024 BBSCL. All rights reserved.