Court proceedings and judicial processes in the country are often slowed due to inefficiencies resulting from manual paper-based work. But this may soon change. The justice sector commits to developing comprehensive case management systems across key institutions. It is one of the three transformative pledges that 11 justice institutions signed today in Thimphu. Her Royal Highness Princess Sonam Dechan Wangchuck graced the pledge signing ceremony.
Currently, most justice institutions rely heavily on paper-based documentation, which often leads to delays and difficulty in tracking case progress.
Officials say the lack of a centralised and automated system has also made it challenging to share information across agencies.
In an effort to modernise and streamline the country’s justice system, the Justice Sector is set to transition from traditional paperwork to digital case management.
The initiative aims to replace time-consuming manual processes with integrated digital systems that will improve coordination, speed, and transparency in handling cases.
“In the justice sector, one of our biggest challenges is the heavy reliance on paperwork. That’s why we have prioritised developing a digital case management system to move away from manual processes. Within a year, once the system is complete, we will be able to work seamlessly across all justice institutions through the system,” said Ugyen Norbu, Assistant DEAN, Wisdom Centre for Justice.
The next phase will focus on data integration, allowing seamless information sharing between institutions for a more connected and transparent justice system.
The other pledges include establishing a JusTech and Innovation Centre for research and collaboration, and introducing a mandatory continuing legal education programme for legal professionals to strengthen public trust in the legal profession and ensure high-quality legal services.
These pledges, to be fulfilled by November 2026, mark the Justice Sector’s effort to strengthen justice services in the country.
Sangay Chozom
Edited by Phub Gyem
