In a world that is increasingly moving towards digitalisation, many services are now offered online, making life easier. However, for some remote villages, it remains a challenge, particularly in areas where the population is primarily elderly or uneducated. In Pema Gatshel, gewog officials have to travel to distant villages to provide services, which otherwise can be easily done online.
In the remote chiwog of Dagor under Shumar Gewog, which is nearly 60 kilometres from the gewog centre, officials continue to provide services in a traditional, face-to-face manner by meeting all the villagers.
Recently, Gewog officials have been helping villagers pay their property taxes.
Whether it is collecting documents and assisting with government programmes, officials ensure that villagers receive the help they need.
Sherab, Dagor Tshogpa said “The Gup used to visit here regularly to collect property tax and insurance payments. For some minor cases that need to be submitted to the district or gewog, I assist them as well.”
Sonam Yangdon, a resident said “We do not have a vehicle. If we were to hire one, it would cost at least Nu 3500. So, we are very grateful that the service is provided here.”
Chedra, another resident said “We would have to spend two days travelling to the gewog and back. When they visit here, we can also take the time to tend to our cattle and collect fodder. We can save on travel expenses.”
As the nation advances in its digital transformation, this community-driven approach serves as a reminder that accessibility and inclusivity are vital in ensuring that all citizens benefit, no matter where they live.
Thinley Dorji, Pema Gatshel
